Privacy policy

Last updated: August 23, 2026

This Privacy Policy explains how BoltMate, which operates BoltMate and boltmate.co, collects, uses, and shares your information when you visit or buy from our store.

Information We Collect

When you place an order or contact us, we collect information such as your name, shipping address, billing address, email address, phone number, and order details. Payment is processed by our payment provider, and we do not store your full card number. When you browse the site, we collect device and usage data through cookies and similar tools, such as your IP address, browser type, and the pages you view.

How We Use Your Information

We use your information to process and ship your orders, provide customer support, send order updates, improve our store, prevent fraud, and, if you opt in, send marketing emails. You can unsubscribe from marketing emails at any time using the link in the email.

How We Share Your Information

We share information with service providers who help us run the store, including our ecommerce platform (Shopify), payment processors, shipping carriers, and email tools. We share information when the law requires it. We do not sell your personal information.

Cookies

We use cookies to run the site, remember your cart, understand traffic, and support marketing. You can control cookies through your browser settings. Some features may not work without them.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, and to opt out of certain uses. Residents of California and some other states have specific rights under state law. To make a request, email Boltmatepro@gmail.com.

Data Retention

We keep your information for as long as needed to provide our services, meet legal and accounting requirements, and resolve disputes.

Security

We take reasonable steps to protect your information. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.

Children

Our store is not directed to children under 13, and we do not knowingly collect information from them.

Changes to This Policy

We may update this policy from time to time. The updated version will show a new date at the top.

Contact

Questions about this policy can go to Boltmatepro@gmail.com, or by mail to BoltMate, Houston, Texas.